Product vs. services (PDM)

Product vs. services
Product
1-tangible, durable products.
2- Output can be inventoried.
3-consumption/use takes more time.
4-low costumer’s involvement.
5-long response time.
6-available at regional, national and international market.
7-Reqire large facilities.
8-Capital intensive.
9-Quality easily measured.
10-Demand variable on weekly, monthly, seasonally.
Services
1- Intangible, perishable products.
2- Output can’t be inventoried.
3-Immidiate consumption.
4- High costumer’s involvement.
5- Short response time.
6-local market.
7- Require small facilities.
8-Labour intensive.
9- Quality not easily measured.
10- Demand variable on hourly, daily, weekly basis.